Exercises / Cleaning text · 12 of 13

Flag tickets that mention a refund

SEARCH(what, text) returns the position of a word, or #VALUE! when it is missing. Wrap it in ISNUMBER to get TRUE or FALSE. SEARCH ignores case; FIND does not.

Your taskIn C2, use SEARCH to look for the word refund in the message in B2, in any capitalisation: return "Refund" when it is there, and "" (empty) otherwise. It will be copied down to C8.
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RowABC
1TicketMessageFlag
2T-801Where is my parcel?
3T-802I would like a refund for the broken lamp
4T-803Refund requested, item arrived late
5T-804Can I change my delivery address?
6T-805Still waiting on my REFUND
7T-806Great service, thanks!
8T-807Is a refund possible after 30 days?